Help & contact

Why isn't my photo on the map?

Some photos don't include a location — for example screenshots, or photos where location was turned off. Open the memory, tap Edit, and choose a place.

Why is the date wrong?

We read the original date stored inside the photo. Messaging apps often remove it. If it's missing, the photo date is marked unknown; choose a date before saving or open the memory and tap Edit to add it later.

Who can see my journey?

Only you and anyone you invite, unless you choose a public link in the journey's Edit settings. Contributors' photos stay pending until you approve them. Explore requires a separate choice.

Contact us

The provisional contact address is hello@carried.world. This address is awaiting confirmation from the website owner.